Privacy Policy

Last updated: January 2026

Introduction

SkyTech ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services.

By using SkyTech's services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our services.

Information We Collect

Personal Information

  • Name and contact information (email, phone, address)
  • Account credentials (username, password)
  • Payment information (processed securely through Razorpay)
  • Profile information and preferences

Usage Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website information

Order Information

  • Order history and details
  • Shipping and billing addresses
  • Payment transaction records
  • Communication preferences

How We Use Your Information

  • Process and fulfill orders: To process payments, ship products, and provide customer service
  • Improve our services: To analyze usage patterns and enhance user experience
  • Communicate with you: To send order updates, promotional offers, and support messages
  • Security and fraud prevention: To protect against unauthorized transactions and fraud
  • Legal compliance: To comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All sensitive data is encrypted using SSL/TLS during transmission and stored securely using industry-standard encryption methods.

Payment Security

Payment information is processed through Razorpay, a PCI DSS compliant payment gateway. We do not store complete credit card information on our servers.

Access Control

Access to personal information is restricted to authorized personnel who require it for legitimate business purposes.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our services:

  • Payment Processors: Razorpay for secure payment processing
  • Shipping Partners: Courier services for order delivery
  • Analytics Services: To understand user behavior and improve our services
  • Email Services: For sending transactional and promotional emails

These third parties are contractually obligated to protect your information and are prohibited from using it for any other purpose.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Opt-out of marketing communications
  • Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at contact@theskytechnology.in

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts.

Essential Cookies

Required for basic website functionality, such as secure login and shopping cart management.

Analytics Cookies

Help us understand how visitors use our website to improve performance and user experience.

Marketing Cookies

Used to deliver relevant advertisements and track marketing campaign effectiveness.

You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: contact@theskytechnology.in

Phone: +91 8429372020

Address: Prayagraj, Uttar Pradesh, India